Privacy Policy Annapurna
Annapurna respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our mobile application.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name (if provided)
- Email address
- Phone number (if applicable)
b) App Usage Information
- App interactions and features used
- Device information (device type, OS version)
- App performance and crash reports
c) Location Information (If Enabled)
- Approximate location for service availability or delivery purposes
- Location data is collected only with your permission
2. How We Use Your Information
We use your information to:
- Provide and improve app functionality
- Process grocery-related services
- Communicate important updates or support messages
- Improve user experience and app performance
- Ensure security and prevent misuse
3. Data Sharing & Disclosure
We do not sell or rent your personal data.
We may share data only:
- With trusted third-party services (e.g., analytics, payment gateways)
- When required by law or legal process
- To protect the rights, safety, or security of users and the app
All third-party services are required to follow strict data protection practices.
4. Data Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
However, no method of electronic storage or transmission is 100% secure.
5. Data Retention
We retain user data only as long as necessary to provide services or comply with legal obligations.
Users may request deletion of their data by contacting us.
6. User Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
7. Children’s Privacy
Annapurna does not knowingly collect personal data from children under the age of 13.
If such data is discovered, it will be deleted immediately.
8. Permissions Used
The app may request certain permissions, such as:
- Internet access (for app functionality)
- Storage (for images or documents, if applicable)
- Location (only if required and with consent)
Permissions are used strictly for app features and not for misuse.
9. Third-Party Services
The app may use third-party tools such as:
- Analytics services
- Payment gateways
These services have their own privacy policies, and Annapurna is not responsible for their practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Users are encouraged to review this page periodically. Continued use of the app indicates acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: